For questions about your bill please contact our Billing Services using the information below:

For Information for visits on or after 11/18/2024:

Please contact our main office number (410-896-5550) and contact our billing manager, please be prepared to verify your identity.

For Information for visits on or before 11/17/2024:

Bellvue Medical, LLC (Bell Medex) Patient Help Desk

1-800-260-0232

Available 9am-6pm Mon/Friday EST

Please note Bellvue Medical, LLC (Bell Medex) is not authorized to receive payment or payment card information over the phone.

Additional Concerns:

If you have concerns with Bellvue Medical, LLC (Bell Medex) please notify us by sending an email to BRUCBILLINGINQUIRY@bestremedyuc.com

Time of Service / Co-pay

Best Remedy Urgent Care requires patients to pay a co-pay at the time of service as determined by their insurance carrier. We recommend contacting your insurance carrier for questions regarding the rates associated with co-pays under your insurance.

Billing Statement

Fees associated with your visit will be processed as a claim through your insurance provider. Once complete you will be provided a bill documenting your remaining financial responsibility after your insurance provider.

Information regarding payment due dates will be made available on your statement.

If you have questions regarding your payment due date please use the Patient Help Desk number above.

• After processing through your insurance carrier you will be sent a notice via email and text message to the phone number AND any email address we have on file for you.

Post Visit Card

If you provided a credit card, HSA, or FSA card during your visit with us, have consented to or opted-in to leave a card on file either electronically or through a consent form, and have provided proper identification, we will charge the card you previously provided.

Online Payments

You will be able to make payments via the online Patient Portal located at the top of our website https://bestremedyuc.com.

Please note: if you have not already signed up for enrollment in our Patient Portal, you will be required to create an account to pay online using an email address.

If your visit occurred on or before 11/17/2024 you may enroll in patient portal services and view your statement or make a payment via this link: https://portal.kareo.com/pp-webapp/app/new/login

If your visit occurred on or after 11/18/2024, and you have enrolled in patient portal services, please access your statements through our Athena Patient Portal service located on our homepage at bestremedyuc.com

Payment over the phone

Best Remedy Urgent Care can receive an authorization for payment over the phone provided you have registered a card on file with us during your visit, or through our Patient Portal registration.

Best Remedy Urgent Care cannot accept payment card information without proper identification provided online or in person.

In Person

You may pay outstanding patient responsibilities with a visit to our clinic location.

PLEASE NOTE: Best Remedy Urgent Care does not accept personal checks at any time.